FREE SHIPPING (CA, US, UK) | $0.00 RESTOCKING FEES | 30-DAY RETURN WINDOW

Which countries do you ship to?

We ship to addresses across Canada, the United States, and the United Kingdom. All orders ship directly from our specialized international fulfillment centers to maintain direct-to-consumer value and competitive pricing.

How much does shipping cost?

We provide Free Standard Shipping ($0.00 CAD/USD / £0.00 GBP) on all orders nationwide across Canada, the US, and the UK, with no minimum purchase requirement.

What are your order cutoff, handling, and transit timeframes?

• Daily Order Cut-off Time: 8:00 PM EST (Eastern Standard Time)
• Order Handling / Processing: 1–3 business days (Monday–Friday)
• Estimated Transit Time: 5–12 business days (Monday–Friday)
• Total Estimated Delivery Window: 6–15 business days

*Note: Orders placed after 8:00 PM EST, or during weekends and public holidays, will begin processing on the following business day.

How do I track my order?

Once your package is dispatched (following our 1–3 business day handling window), you will receive an automated shipping confirmation email containing your direct tracking link to monitor transit status online in real time.

What is your return policy?

We offer a 30-day return window from the date of physical delivery. Items must be unused, in their original condition, and packed in original packaging with all tags attached. We charge zero restocking fees ($0.00 CAD/USD / £0.00 GBP).

Where do I send my return?

All returns must be authorized prior to shipping by emailing info@rosenteboutique.com:

• UK Orders: Approved returns are shipped to our UK facility at 122 Pen Park Road, Bristol, Avon, BS10 6BP, United Kingdom.
• US & Canadian Orders: Contact support to receive localized regional warehouse return instructions upon authorization.

*Important Warning: Do not ship returns to our registered corporate office in Assen, Netherlands (Wolgastraat 17). It is strictly an administrative office and cannot accept or process return packages.

Who covers return shipping costs?

• Standard Returns (Change of Mind): The customer is responsible for return postage.
• Defective, Damaged, or Incorrect Items: Rosente Boutique covers or reimburses return shipping fees.

When will I receive my refund?

Once your return parcel is delivered to our designated warehouse facility and inspected, refunds are issued to your original payment method within 7 business days.

Can I change or cancel my order?

Order updates or cancellation requests must be received prior to our daily cutoff time of 8:00 PM EST. Contact us immediately at info@rosenteboutique.com. Once an order enters active warehouse fulfillment post-cutoff, modifications cannot be guaranteed.

Who operates Rosente Boutique?

Rosente Boutique (www.rosenteboutique.com) is commercially operated by Feedflow, registered in the Netherlands under Dutch Chamber of Commerce (KvK) registration number 88470520.

IMPORTANT NOTICE REGARDING PRODUCT RETURNS

Our registered corporate office in Assen, Netherlands is strictly an administrative facility and is NOT a public return address.

Unsolicited packages sent to our Dutch corporate office cannot be accepted or processed. All returns must be pre-authorized via email at info@rosenteboutique.com to receive authorized routing instructions for our designated fulfillment facilities in the UK, US, or Canada.

Rosente Boutique

Commercially Operated by Feedflow

Email Support: info@rosenteboutique.com | Telephone: +31 621197804

Support Hours: Monday – Friday: 09:00 – 17:00 (EST) | Daily Cutoff: 8:00 PM EST

Dutch Chamber of Commerce (KvK) Registration: 88470520

© 2026 Rosente Boutique | Commercially Operated by Feedflow | All Rights Reserved