Shipping policy
Shipping Policy
Last Updated: August 2026 | Reviewed: September 2026
At Rosente Boutique (commercially operated by Feedflow), we are committed to providing reliable, transparent, and efficient shipping for all orders. Please review our shipping terms and delivery expectations below before making a purchase.
FREE SHIPPING ON ALL ORDERS (CANADA, US & UK) — $0.00 / £0.00
1. Service Regions & Fulfillment Origin
This store (www.rosenteboutique.com) serves customers across Canada, the United States, and the United Kingdom. All orders are processed to ensure a smooth, reliable e-commerce experience. To offer curated collections at competitive prices, we ship directly from our specialized international fulfillment centers.
2. Processing & Estimated Delivery Timeframes
| Stage | Schedule & Details |
|---|---|
| Standard Shipping Cost | Free ($0.00 / £0.00 per order) |
| Daily Order Cut-off Time | 8:00 PM EST (Eastern Standard Time) |
| Order Processing / Handling | 1–3 Business Days (Monday–Friday) |
| Estimated Transit Time | 5–12 Business Days (Monday–Friday) |
| Total Estimated Delivery Window | 6–15 Business Days |
*Note: Business days are Monday through Friday, excluding public holidays. Orders placed after 8:00 PM EST, or during weekends and public holidays, will begin processing on the next business day. Delivery times are estimates and may vary due to courier delays, severe weather, regional factors, customs clearance, or circumstances outside our control.
3. Order Tracking
Once your order has shipped (following our 1–3 business day handling window), you will receive an automated shipping confirmation email containing a tracking link to monitor delivery progress online in real time.
4. Address Accuracy & Undeliverable Packages
Customers are responsible for providing complete and accurate shipping information at checkout.
- Address Updates: Contact info@rosenteboutique.com immediately if you need to modify your shipping address before our daily 8:00 PM EST cutoff. Changes cannot be guaranteed once order processing has begun.
- Failed Deliveries: If a package is returned due to an incorrect address, refusal of delivery, or failure to collect from a local pickup point, we reserve the right to charge additional costs for return transit and reshipment.
5. Returns, Damages & Inquiries
If you are not satisfied with your purchase, or if your package arrives damaged or defective, please contact customer care within 30 days of delivery at info@rosenteboutique.com. Return instructions and regional warehouse destinations will be provided upon approval. For full details, please review our Refund & Return Policy.
IMPORTANT NOTICE REGARDING PRODUCT RETURNS
Our registered corporate office in Assen, Netherlands is strictly an administrative headquarters and is NOT a public return facility.
Unsolicited packages sent to our corporate office cannot be accepted or processed. All authorized returns must be approved by customer support prior to shipping to receive designated return instructions for our facilities in the UK, US, or Canada.
Corporate Profile & Contact Details
Store Name: Rosente Boutique
Parent Operating Entity: Feedflow
Official Website: www.rosenteboutique.com
Customer Support Email: info@rosenteboutique.com
Telephone: +31 621197804 (Mon–Fri: 09:00 – 17:00 EST | Daily Cutoff: 8:00 PM EST)
Dutch Chamber of Commerce (KvK) Registration: 88470520
UK Return Facility
Rosente Boutique Returns
122 Pen Park Road
Bristol, Avon
BS10 6BP
United Kingdom
(Pre-authorization mandatory before shipping)
Registered Corporate Office
Feedflow (operating Rosente Boutique)
Wolgastraat 17
9406 RX Assen
Netherlands
(Assen Office is Administrative Only — Not a Public Return Facility)
© 2026 Rosente Boutique | Commercially Operated by Feedflow | All Rights Reserved